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HUGH HELEN LLC

Passionate problem solvers developing solutions for client success and social good.

 

As a strategic partner, we come alongside executives and their teams for the deep, transformational work that moves organizations forward towards their vision and outcomes building consensus along the way.

The result is a strategic system grounded in empathy and affirmed with data.

 
 

 

How we help

We take on a limited number of engagements each year to help our clients and community in these three areas:

STRATEGY AND OPERATIONS

We partner with senior executives to help them solve tough and complex problems with an engagement that combines deep industry knowledge, meticulous analysis and actionable insight that improves the reach and impact of their products, programs and services.

TECHNOLOGY

Our engagements help deliver solutions that help drive transformation, improve productivity and streamline operations. We collaborate to develop practical and innovative solutions with measurable goals that help achieve competitive advantages.

COMMUNITY INITIATIVES 

We partner with government, small business and nonprofit institutions to design and lead initiatives focused on economic development and entrepreneurship.  In particular, we focus on Black business owners and the resources needed to support business creation, sustainability and growth.

 

 

What we do

Our work is grounded in person-centered and empathic processes for our engagement and data collection. We start with the people in the organization when we come alongside leaders to help with strategy, planning and implementation. Then we move on to the processes, data and the technology used to deliver products, services and programming. We partner together to create the journey to success that supports mission, values and goals. We are deeply committed to this kind of success while also bringing about social good inside the organization and within our community.


1. listen

We create space to ask the right questions of the right people.

What do your leaders and your team members say about your organization? What about your customers, community and stakeholders? What does change look like to them?


2. design

The right questions help us create our journey to success.

Together, we create a solution leveraging your assets and resources. We agree on the path for your vision and outcomes as well as ways to mitigate risks to our success.


3. execute

We build and execute with you while we learn along the way.

As we cycle through each iteration of our solution, we will learn more about how well our solutions work to accomplish the vision and identify the opportunities for improvement.


4. evaluate

Where did the journey take us and how was the ride?

Together we review our results and determine if we achieved your vision and produced the outcomes. We also examine the sustainability and scalability of our solution.