Todd B. Waldo

Todd B. Waldo’s more than 25 years of engineering experience helps executives and their teams develop enterprise-wide strategies and systems. In multiple markets across a variety of sectors including healthcare, nonprofit, and higher education, his work not only impacts the organization but also the community around it. He is skilled at identifying measurable and scalable solutions for all aspects of product and service delivery that contribute to the organization’s year-over-year growth. His unique ability to communicate and empathically translate between business and technology throughout an organization enables him to gather insight, collaborate, and deploy innovative systems. Through various leadership positions and client engagements, he has helped manage multi-site organizations with hundreds of employees and budgets exceeding $25 million.

FUNCTION & SPECIALIZATION

Hugh Helen LLC

Founder and Principal Consultant (2018-Present)

A management consulting company whose practice areas are strategy and operations, technology, and community initiatives. Representative clients include the City of Richmond, Hampton Roads Community Foundation, Phlow Corp, Reynolds College, The Community Builders, Virginia Commonwealth University, and Virgina Public Media

• Partner with senior executives to understand current and future needs that  solve tough and complex problems with an enterprise-wide strategy aligned with overall business goals and objectives

• Collaborate to develop practical and innovative solutions with measurable goals that help achieve competitive advantages

• Leverage deep industry knowledge, meticulous analysis, and actionable insight to deliver and scale all aspects of client service that contribute to the organization’s year-over-year growth 

• Deliver business processes and technology solutions that help drive transformation, improve productivity, and streamline operations

• Design and facilitate engagements with internal and external stakeholders to enable collaboration and gather insight 

• Lead and coordinate projects to ensure successful completion within timelines and budgets

• Partner with government, small business, and nonprofit institutions to design and lead initiatives focused on economic development and entrepreneurship

Adjunct Professor

Virginia Commonwealth University and Virginia State University (2021-Present)

Supporting students at Virginia Commonwealth University’s da Vinci Center for Innovation as the Ideator in Residence and at Virginia State University in the Department of Engineering

• Provide real-world expertise and entrepreneurial practice to students enhancing the business and engineering theoretical frameworks taught on campus

• Links students with the community and the regional ecosystems supporting entrepreneurship and innovation

• Provide high-value insights and recommendations for current, aspiring, and interested student entrepreneurs

• Support community outreach initiatives by advising small business owners and working with students on special projects

EAB

Enterprise Engineering Manager (2004-2019)

Collaborated with EAB’s senior and executive leadership to support higher education institutions drive change through data-driven solutions with representative institutions including Tulane, St. John’s, Florida Atlantic University, Virginia Union University, and the University of Minnesota

• Developed and implemented the organization's overall technology support strategy aligned with its business goals and objectives

• Collaborated with institution presidents, provosts, CTOs, and CIOs to respond to RFPs and develop system integration solutions with revenue $100M+

• Partnered with private equity principles and consultants to develop scalable environments to extend product offerings leveraged for buyout transactions 

• Established, evaluated, and managed relationships with technology vendors, ensuring the effective delivery of products and services

• Developed and managed the $3M technology budget, optimizing resource allocation for technology projects

• Built and led a high-performing technology team, fostering talent development and professional growth

• Created employee onboarding and training to increase product awareness and foster cross-departmental collaboration 

• Led software development teams and managing the development life cycle to create robust and scalable applications

• Led diversity and inclusion strategy focused on creating affinity groups across all firm locations  

• Ensured a seamless and intuitive user experience for customers and employees interacting with the organization's technology

• Collaborated with system architects to develop and enforce data governance and standards including creating standard data models and normalization rules

• Established strategies to leverage data analytics to gain insights and support decision-making

• Collaborated with InfoSec lead to develop security audit, product testing, and risk mitigation policies ensuring information and technology systems are secure from external threats and internal vulnerabilities

• Led engineering department’s 24/7/365 support ensuring continuous product delivery and system availability

• Designed, developed, and supported Salesforce integration with enterprise accounting, marketing, and transactional systems including new instance migrations

Other Professional Experience

EDUCATION

Virginia Commonwealth University, Interactive Marketing Institute Graduate 2007

North Carolina State University, BS Electrical Engineering 1997

SERVICE

Better Housing Coalition, Board of Directors 2013-Present, Chair

Afrikana Institute, Board of Directors, 2017-Present, Chair 

Richmond Forum, 2021-Present, Executive Committee

Virginia Commonwealth University Industrial Advisory Board, 2015-Present, Vice Chair

Robinson Theater, Board of Directors 2011-2023, Past Chair